Frequently Asked Questions

We strive to provide our customers with a seamless, straightforward shopping experience. If your question is not answered below, please contact us for personalized assistance.

Ordering

How do I place an order on the Gentique website?

Add your desired supplements to your shopping cart and follow the easy checkout process.

What payment methods do you accept?

We accept all major credit and debit cards.

How much does shipping cost?

We provide free shipping on all U.S. orders. International shipping rates will depend on location. Please view the shipping cost upon checkout.

When will my order ship?

We do our best to ship quickly so you can enjoy your supplements as soon as possible. The time frame to ship your order will depend on our current order volume.

Can I return or exchange my order?

Yes, we stand by our products and strive to ensure your complete satisfaction. We’re happy to honor returns for your first order at no extra charge to you. After the first order, returns and exchanges may incur a restocking fee.

Products

What is the Longevity Complex, and how does it work?

The Longevity Complex is a blend of ingredients that work on multiple levels to support healthy function and repair of DNA, energy metabolism in each cell, while promoting the removal of senescent, “zombie” cells that accumulate in the body and can contribute to aging and inflammation. The Complex works to enrich every product with a healthy aging factor.

How does Gentique ensure the effectiveness of its products?

We’re partnered with leading scientists who assist us with the formulation of our supplements. Each ingredient is chosen with intention and meticulously researched to ensure that it’s backed by clinical studies and scientific research.

Is it safe to use these supplements while taking my current medications?

It’s important to consult with a qualified healthcare professional before taking any new supplement. This is especially crucial if you take other medications or supplements and/or if you have preexisting health conditions.

Do your products adhere to good manufacturing practices?

Absolutely. We adhere to GMP (Good Manufacturing Practice) standards that have stringent manufacturing, processing, and packing requirements for sanitary conditions and overall quality. Furthermore, we have the highest levels of in-house quality control at our factory and throughout every stage of production.

Unless instructed by a healthcare professional, please refer to the recommended dose on each product’s label.

How long will it take to notice results after taking Gentique supplements?

There are many factors that play a role in the time frame to experience noticeable results, such as your health, age, diet, body chemistry, physical activity, and overall lifestyle. But generally, most customers report noticeable results within 2-4 weeks.